Page 1 of 1

Payment missing today

Posted: Wed Jan 27, 2016 10:26 pm
by JuliaJay
Today is the first time I've ever not received a payment. You had sent me an email saying payoneer needed my social security number, so I sent that back to you. I'm not sure if that's what is holding up my payment. But I still need my payment today. I would also like to update my payoneer account so payments can go to my new payoneer account that has a payoneer card instead of my bank account. What information do I need to send you for that?\


Edited to add I work on streamate, username JuliaJay.

Re: Payment missing today

Posted: Thu Jan 28, 2016 1:23 pm
by JuliaJay
Yesterday's never showed up, and neither has today's.


I just called payoneer and they said there is nothing wrong with my account.

Re: Payment missing today

Posted: Fri Jan 29, 2016 1:15 pm
by JuliaJay
Today is day 3 of no payments or answers. I should of received payments each of the three days, so I'm now missing 3 payments total. Please help me today. I really need this resolved before the weekend. :(

Re: Payment missing today

Posted: Fri Jan 29, 2016 5:48 pm
by admin
Hi, funds sent. Was the Payoneer thing just, out of our hands. We couldnt take the lock off until we knew it had to come off and we only knew it had to come off when we got the email and read it sorry.

Email came in on 27th Jan 5:44pm and was read today around the same time 2 days later.

Thanks

Re: Payment missing today

Posted: Fri Jan 29, 2016 6:50 pm
by JuliaJay
Everything is resolved! Thank you so much :)