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thank you for sorting out this problem so swiftly

Posted: Sat Feb 23, 2013 3:17 pm
by x Gracie Plymouth x
Im a bit worried as all of my credits over 100 are gone and my bank balance is still zero I joined up to daily pay a month ago I have not recieved any money at all now all my credits are gone. Im beggining to panic. If anyone coul;d put my mind at rest it would be greatly appreciated. xxx
P.S
Also i had to change my a.w username so I could cam my new username is graciexxxplymouth if anyone can tell me whats happening I would be really grateful.
thanks
xxxx
All sorted now credits back in account thanks admin

Re: All my credits have gone and I have not been paid anythi

Posted: Sat Feb 23, 2013 4:50 pm
by admin
Hi, the request to delete the pending transfer was sent to AW this morning so those credits will go back onto your account.

22 days ago we sent an email to the registered email address, no reply, we sent a follow up email 16days ago and no reply to that one either.

Can you check your emails on account ad******@hotmail.co.uk please.

+ you can change your username.

Thanks

Re: All my credits have gone and I have not been paid anythi

Posted: Sat Feb 23, 2013 5:17 pm
by x Gracie Plymouth x
admin wrote:Hi, the request to delete the pending transfer was sent to AW this morning so those credits will go back onto your account.

22 days ago we sent an email to the registered email address, no reply, we sent a follow up email 16days ago and no reply to that one either.

Can you check your emails on account ad******@hotmail.co.uk please.

+ you can change your username.

Thanks

Re: All my credits have gone and I have not been paid anythi

Posted: Sat Feb 23, 2013 5:29 pm
by x Gracie Plymouth x
Hi thank you for your reply the email I recieved titled "adultwork account transfer sucessful " did not mention anything about needing to reply to it or what I needed to say in my reply. I am finding this all so confusing. I would really like to get my credits transferred into my bank and have tried everything I can I really dont know what to do. I have looked through my emails and cannot find what else I need to do I have given my bank details and signed up to all the forums. Please could someone let me know how I can transfer credits to my bank ?
Thank you

Re: All my credits have gone and I have not been paid anythi

Posted: Sat Feb 23, 2013 8:12 pm
by KatieEvers
Hun you've given them the wrong email address. Check it and reply to admin x

Re: All my credits have gone and I have not been paid anythi

Posted: Sun Feb 24, 2013 3:59 am
by x Gracie Plymouth x
Thanks for your reply. I have received other emails so am sure I have given the right email address. Could you let me know the email address of the person I need to message to get this sorted. Thank you. Xxx

Re: All my credits have gone and I have not been paid anythi

Posted: Sun Feb 24, 2013 8:44 am
by admin
Hi, email admin@adultworkwebcammers.co.uk

I will be sending another message to AW about the credits as they dont appear to have cancelled the transfer yet which is unusual.

Thanks

Re: All my credits have gone and I have not been paid anythi

Posted: Sun Feb 24, 2013 9:38 am
by admin
Hi, credits back on account.

Thanks