Page 1 of 1

jci disconnecting

Posted: Tue Sep 24, 2013 5:31 pm
by xxsummer22xx
jci keeps disconnecting on me today. am i the only one?

Re: jci disconnecting

Posted: Wed Sep 25, 2013 2:00 pm
by admin

Re: jci disconnecting

Posted: Thu Sep 26, 2013 7:43 pm
by Mistress_Babalon
Did you update to the new JCI? it seems to have solved the issues.

Re: jci disconnecting

Posted: Sat Sep 28, 2013 5:44 pm
by BritishBecky
I've been getting a lot of disconnects using the new version of the software. Had three in the last half hour alone :(

Re: jci disconnecting

Posted: Sat Sep 28, 2013 5:52 pm
by admin
Was reading help centre, just mentions things like not enough bandwidth or settings too high etc.

Re: jci disconnecting

Posted: Sat Sep 28, 2013 5:57 pm
by BritishBecky
Yeah I know - thanks! My bandwidth is pretty good (I have more than the 1.5 upload it's saying). Maybe it's just a glitch at my end that will fix itself - fingers crossed!