Hello
I have recently joined dp and all was working ok until recently.
Late on the 18th (just before midnight) I earned in the region of 60 credits from direct cam. I was not paid for them on the 19th and when I viewed the credit turnover page you supply, they seemed to have been added to my earnings from the 19th, which was no problem. This gave a credit turnover for the 19th of 291 credits + 2.5 for a movie, so 293.50 credits earned on the 19th, which was correct. There was a small balance of 12.39 credits showing as earned (but unpaid as below threshold) on the 18th which brought the total credits earned and not paid as 305.89
I was therefore expecting in the region of £180 to be paid into my bank today (including dc and the movies and pictures, and after deducting positioning fees), but I have only received £113.05. I am really concerned at such a large difference between what was earned and what has been paid. I have deducted all fees etc and it should have been around £180, so I am around £63 less than it should be.
Please can someone check on this and let me know asap what is happening please as this has worried me a lot.
Many thanks
Incorrect pay received today for 18th/19th Nov please help
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- Posts: 77
- Joined: Mon Nov 10, 2014 2:35 am
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- Posts: 77
- Joined: Mon Nov 10, 2014 2:35 am
Re: Incorrect pay received today for 18th/19th Nov please he
Hopefully this makes it a bit clearer - I have itemised all things now!
My last received pay before today was on the 18th. This brought my balance down to 0 credits.
On the 18th in the evening, I added £5 of credits to my account via debit card to pay for positining etc.
On the 18th, I earned 64.89 credits (2 movies at 2.50 each, rest dc) and spent 6.02 on positioning
On the 19th I earned 238.50 credits (1 movie at 2.5, rest direct cam) and spent 5.38 on positioning.
So, I make that 295.89 earned JUST from dc. Take 5% dc fee off that = 281.10 credits
Add to that the movie credits and £5 of credit I added to the account and that equals 293.60
Then deduct the positioning I spent = 282.20
Finally, deduct the 36% a/w and dp combined fee and that leaves £180.61
Therefore, I had expected this amount of £180.61 to be deposited in my bank today, which is why I am so worried that I have only received £113.05.
Hope this all makes sense and that someone can please help me out asap as funds are required urgently. Thank you
My last received pay before today was on the 18th. This brought my balance down to 0 credits.
On the 18th in the evening, I added £5 of credits to my account via debit card to pay for positining etc.
On the 18th, I earned 64.89 credits (2 movies at 2.50 each, rest dc) and spent 6.02 on positioning
On the 19th I earned 238.50 credits (1 movie at 2.5, rest direct cam) and spent 5.38 on positioning.
So, I make that 295.89 earned JUST from dc. Take 5% dc fee off that = 281.10 credits
Add to that the movie credits and £5 of credit I added to the account and that equals 293.60
Then deduct the positioning I spent = 282.20
Finally, deduct the 36% a/w and dp combined fee and that leaves £180.61
Therefore, I had expected this amount of £180.61 to be deposited in my bank today, which is why I am so worried that I have only received £113.05.
Hope this all makes sense and that someone can please help me out asap as funds are required urgently. Thank you
Re: Incorrect pay received today for 18th/19th Nov please he
Hi, all done through emails.
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Thanks
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