Incorrect pay received today for 18th/19th Nov please help

sultryshelley
Posts: 77
Joined: Mon Nov 10, 2014 2:35 am

Incorrect pay received today for 18th/19th Nov please help

Unread post by sultryshelley »

Hello

I have recently joined dp and all was working ok until recently.

Late on the 18th (just before midnight) I earned in the region of 60 credits from direct cam. I was not paid for them on the 19th and when I viewed the credit turnover page you supply, they seemed to have been added to my earnings from the 19th, which was no problem. This gave a credit turnover for the 19th of 291 credits + 2.5 for a movie, so 293.50 credits earned on the 19th, which was correct. There was a small balance of 12.39 credits showing as earned (but unpaid as below threshold) on the 18th which brought the total credits earned and not paid as 305.89

I was therefore expecting in the region of £180 to be paid into my bank today (including dc and the movies and pictures, and after deducting positioning fees), but I have only received £113.05. I am really concerned at such a large difference between what was earned and what has been paid. I have deducted all fees etc and it should have been around £180, so I am around £63 less than it should be.

Please can someone check on this and let me know asap what is happening please as this has worried me a lot.

Many thanks

sultryshelley
Posts: 77
Joined: Mon Nov 10, 2014 2:35 am

Re: Incorrect pay received today for 18th/19th Nov please he

Unread post by sultryshelley »

Hopefully this makes it a bit clearer - I have itemised all things now!

My last received pay before today was on the 18th. This brought my balance down to 0 credits.

On the 18th in the evening, I added £5 of credits to my account via debit card to pay for positining etc.

On the 18th, I earned 64.89 credits (2 movies at 2.50 each, rest dc) and spent 6.02 on positioning

On the 19th I earned 238.50 credits (1 movie at 2.5, rest direct cam) and spent 5.38 on positioning.

So, I make that 295.89 earned JUST from dc. Take 5% dc fee off that = 281.10 credits

Add to that the movie credits and £5 of credit I added to the account and that equals 293.60

Then deduct the positioning I spent = 282.20

Finally, deduct the 36% a/w and dp combined fee and that leaves £180.61

Therefore, I had expected this amount of £180.61 to be deposited in my bank today, which is why I am so worried that I have only received £113.05.

Hope this all makes sense and that someone can please help me out asap as funds are required urgently. Thank you

admin
Site Admin
Posts: 3668
Joined: Fri Mar 09, 2012 10:36 pm

Re: Incorrect pay received today for 18th/19th Nov please he

Unread post by admin »

Hi, all done through emails.

Thanks :)
Landline - 02080508019 12midday - 2pm Mon - Fri - feel free to call us.

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