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Credits withdrawal

Posted: Thu Jul 21, 2016 2:51 pm
by Helena_Bentley
Hi there...

Just noticed all the credits have gone from the account this afternoon, I thought they usually go on a Tuesday? Just checking all is OK. Also, I requested to always be left with 10 for positioning but that's gone... And I made 115 credits this morning that have gone too, I thought they weren't available for transfer until the following day so technically should have been there for me to use on positioning? Thanks :)

Re: Credits withdrawal

Posted: Fri Jul 22, 2016 4:26 pm
by admin
Hi, normally a Tuesday yes. Username re-added to list on new system (nogroupname). Sometimes a glitch can transfer credits that shouldnt be transferrable yes sorry.

Thanks