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Problem with joining DP group? All outgoing emails are being deleted...

Posted: Wed Oct 19, 2016 11:38 am
by londonpartygirl
All my sent emails keep getting deleted on the AW system... this started soon after I joined DP. This means they are not read by clients, as they are highlighted pink with the words deleted.

I know its not the clients blocking me because it happens after directly I send them and they are all regulars of mine so I know they have not blocked me.

Anyone else had this? Don't know why this is...

Re: Problem with joining DP group? All outgoing emails are being deleted...

Posted: Thu Oct 27, 2016 7:28 am
by moongoddess
Hi Londonpartygirl... I will have a look at my account and see if this is happening to me but I don't think it is. How strange if this is the case! I will come back to you

Re: Problem with joining DP group? All outgoing emails are being deleted...

Posted: Thu Oct 27, 2016 7:30 am
by moongoddess
No issues here from what I can tell.. let me know if you still have problems or if it has changed as must be something else going on and need to contact adultwork directly x

Re: Problem with joining DP group? All outgoing emails are being deleted...

Posted: Thu Oct 27, 2016 8:54 am
by admin
Hi, never heard of this issue before sorry.

Feel free to message https://www.adultwork.com/935113 let me know when done and I can check it for you.

Thanks

Re: Problem with joining DP group? All outgoing emails are being deleted...

Posted: Sun Oct 30, 2016 7:46 pm
by londonpartygirl
Adultwork fixed the issue after I contacted them, but no explanation.

I don't think it's relevant to DP after all.