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Payment on Request - Money received but credits not transferred

Posted: Fri Dec 02, 2016 4:41 pm
by _MaiaMay
Hi guys - I have received money for my last 2 requests which is great, but none of my credits have been transferred out. As far as I was aware, credits are transferred immediately and the next request you make, you will be paid the credits that are available for transfer at the time of request.

I have no way of knowing how to estimate what I should be paid, because my credits are still in my account. Is this meant to happen? Have I missed something? Thanks in advance!