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Admin...can you tell me what's happened with my funds please....

Posted: Fri May 05, 2017 4:59 am
by Jade50ff
Hi
I have requested to receive my funds daily instead of weekly but since the request my funds seem to have got all mixed up.
On the 2nd may Colin withdrew £128 from aw and nothing went into my bank until the 4th may and I only received £21.94 and it should of been £85.24

My funds are also still building up on aw

I have tried to send a Skype message but no reply

Thanks

Re: Admin...can you tell me what's happened with my funds please....

Posted: Sat May 06, 2017 6:24 am
by Jade50ff
Actually I've received nothing since you've taken the £128. The £21 that I thought had gone into my bank was from my other account 'jadeandmartin' so how long will it take before I see the funds appear in my bank?

Re: Admin...can you tell me what's happened with my funds please....

Posted: Sun May 07, 2017 8:28 am
by admin
Hi, first pay sent and funds for the group transfer sent now also.

Funds from other account yes.

We usually aim to try and switch people from one system to the other within 2 days but this one took longer, its a complex process sorry involving a handful of staff communicating with eachother. And can cause hiccups, all which can be sorted though.

Thanks

Re: Admin...can you tell me what's happened with my funds please....

Posted: Sun May 07, 2017 9:17 am
by Jade50ff
Thanks received now