Page 1 of 1

credits withdrawn .... when i have signed up for 10 a month

Posted: Wed Jan 09, 2013 11:49 am
by crystal denison
hi i have signed up for the fixed rate a month escort thing for the group and was told i would need to pay this on the 1st feb , but today funds were taken out of my adultwork just over £25 credits .. now while its not a huge amount i use the funds in my account to pay for my mobile to show up and feature my profile as a escort and i have a deadline to meet to do this last one of 1 min past midnight otherwise what will cost me £3 to £9 at this time will cost £19

so as you can understand i am wondering how long it will take to recive the funds back

cheers

Re: credits withdrawn .... when i have signed up for £5 a m

Posted: Wed Jan 09, 2013 12:08 pm
by admin
Hi, will have it cancelled for you. We are using the new AW credit transfer system so still working out the kinks :)

Thanks

Re: credits withdrawn .... when i have signed up for £5 a m

Posted: Wed Jan 09, 2013 12:12 pm
by crystal denison
thats cool ... thankyou xx have sent a email on adultwork

Re: credits withdrawn .... when i have signed up for £5 a m

Posted: Wed Jan 09, 2013 12:14 pm
by admin
Hi, thanks, learnt something new today about the new setup. This morning I tested whether the credits transfer page would load but didnt click to proceed with the transfer, its appears the system starts the transfer before I have even clicked confirm :)

Will know now to do that in future now.

Message sent to AW to cancel the transfer so it will be back on the account shortly.

Thanks

Re: credits withdrawn .... when i have signed up for £5 a m

Posted: Wed Jan 09, 2013 12:19 pm
by crystal denison
many thanks please excuse the slightly stressy email via aw lol

Re: credits withdrawn .... when i have signed up for £5 a m

Posted: Wed Jan 09, 2013 12:31 pm
by admin
Hi, no worries :)