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credits withdrawn .... when i have signed up for 10 a month
Posted: Wed Jan 09, 2013 11:49 am
by crystal denison
hi i have signed up for the fixed rate a month escort thing for the group and was told i would need to pay this on the 1st feb , but today funds were taken out of my adultwork just over £25 credits .. now while its not a huge amount i use the funds in my account to pay for my mobile to show up and feature my profile as a escort and i have a deadline to meet to do this last one of 1 min past midnight otherwise what will cost me £3 to £9 at this time will cost £19
so as you can understand i am wondering how long it will take to recive the funds back
cheers
Re: credits withdrawn .... when i have signed up for £5 a m
Posted: Wed Jan 09, 2013 12:08 pm
by admin
Hi, will have it cancelled for you. We are using the new AW credit transfer system so still working out the kinks
Thanks
Re: credits withdrawn .... when i have signed up for £5 a m
Posted: Wed Jan 09, 2013 12:12 pm
by crystal denison
thats cool ... thankyou xx have sent a email on adultwork
Re: credits withdrawn .... when i have signed up for £5 a m
Posted: Wed Jan 09, 2013 12:14 pm
by admin
Hi, thanks, learnt something new today about the new setup. This morning I tested whether the credits transfer page would load but didnt click to proceed with the transfer, its appears the system starts the transfer before I have even clicked confirm
Will know now to do that in future now.
Message sent to AW to cancel the transfer so it will be back on the account shortly.
Thanks
Re: credits withdrawn .... when i have signed up for £5 a m
Posted: Wed Jan 09, 2013 12:19 pm
by crystal denison
many thanks please excuse the slightly stressy email via aw lol
Re: credits withdrawn .... when i have signed up for £5 a m
Posted: Wed Jan 09, 2013 12:31 pm
by admin
Hi, no worries