Can a member of admin please help re:Aw

AmberJaynexxx
Posts: 23
Joined: Mon Feb 04, 2013 3:50 pm

Can a member of admin please help re:Aw

Unread post by AmberJaynexxx »

Hi, please can you help me? I've not been paid nor recieved e-mail notification for hrs worked on Sat 2nd Feb. I'vesent three messages to the gp manager and I've yet to recieve a reply :(. I'm not sure who else I can contact. My profile username is SlutNextDoor. Please help me as i'm reluctant to get back on cam as i'm not sure if theres a problem with the payment scheme. Best regards Amber.

admin
Site Admin
Posts: 3656
Joined: Fri Mar 09, 2012 10:36 pm

Re: Can a member of admin please help re:Aw

Unread post by admin »

Hi, checking now, will get back to you in a moment.

Thanks
Landline - 02080508019 12midday - 2pm Mon - Fri - feel free to call us.

AmberJaynexxx
Posts: 23
Joined: Mon Feb 04, 2013 3:50 pm

Re: Can a member of admin please help re:Aw

Unread post by AmberJaynexxx »

Thank you for such a swift reply :) hopefully the matter will be resolved shortly.

admin
Site Admin
Posts: 3656
Joined: Fri Mar 09, 2012 10:36 pm

Re: Can a member of admin please help re:Aw

Unread post by admin »

Hi, funds sent. There was a small username error which meant the funds just sat in the system pending.

Added an extra $5 to the load for a free instant load.

Thanks
Landline - 02080508019 12midday - 2pm Mon - Fri - feel free to call us.

AmberJaynexxx
Posts: 23
Joined: Mon Feb 04, 2013 3:50 pm

Re: Can a member of admin please help re:Aw

Unread post by AmberJaynexxx »

Thank you kindly :) Is there a problem with mechanging my username via the registration settings? Do you need to be notified before a name change?

admin
Site Admin
Posts: 3656
Joined: Fri Mar 09, 2012 10:36 pm

Re: Can a member of admin please help re:Aw

Unread post by admin »

Hi, the issue above wasnt related to a name change, it came about from the 3 capital letters in the username, Adultwork have 3 capital letters for the username but the pay system has only 1 for the first letter, to the system it was then two different usernames. I have changed the setting to not recognize upper and lower cases to fix the problem. Not sure how it managed to be turned on for the account, slip of a finger maybe.



When changing username we can normally tell who the member is as we will do a check on the registered email address for the account, if the email address has also been changed from the original we normally pm the member on Adultwork, its always best to drop us an email with the old and new username though so no delays occur.

Thanks
Landline - 02080508019 12midday - 2pm Mon - Fri - feel free to call us.

AmberJaynexxx
Posts: 23
Joined: Mon Feb 04, 2013 3:50 pm

Re: Can a member of admin please help re:Aw

Unread post by AmberJaynexxx »

Thank you. I was a little concerned, as I'm wanting to change my username back today x

admin
Site Admin
Posts: 3656
Joined: Fri Mar 09, 2012 10:36 pm

Re: Can a member of admin please help re:Aw

Unread post by admin »

Hi, no worries. If we cant match the username up we will email you.

Thanks
Landline - 02080508019 12midday - 2pm Mon - Fri - feel free to call us.

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