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Hello admin, is the loan service down?

Posted: Sat Jul 20, 2013 1:19 pm
by Kitty
I sent an email last Friday (12th) and had the auto response telling me to wait 7 days for a reply which I did, however I didn't get a response. I know you're very busy so no worries there. I sent a second email on Friday (19th) but am wondering if the reason I have not received any replies is because the loan service is offline?


Thanks

Re: Hello admin, is the loan service down?

Posted: Sun Jul 21, 2013 4:09 pm
by Kitty
Anybody know?

Even a yes/no the loans are online/offline would suffice. I'm trying my absolute best to get an answer without spamming these forums or repeatedly emailing but it seems that good behaviour doesn't work :lol:

Seriously though, I am doing everything right and its 10 days now that I've been waiting.

One forum post, one email, one follow up email a week later. I know I haven't done anything wrong, but I have a nagging feeling that well... nagging might work?! :o

Thanks! Not sure where else to put this

Posted: Sun Jul 21, 2013 4:25 pm
by taylor_ebonyxxx
-sorry posted in wrong thread!-

Re: Hello admin, is the loan service down?

Posted: Mon Jul 22, 2013 10:30 am
by cassie19xx
Yh i think its down hun i remember seeing someone else asking a couple weeks ago and admin said it was offline. Hes got like hundreds of emails coming in everyday so doesnt allways get to reply to everyone anymore im afraid.

Re: Hello admin, is the loan service down?

Posted: Mon Jul 22, 2013 10:33 am
by BustyEbony
Kitty wrote:Anybody know?

Even a yes/no the loans are online/offline would suffice. I'm trying my absolute best to get an answer without spamming these forums or repeatedly emailing but it seems that good behaviour doesn't work :lol:

Seriously though, I am doing everything right and its 10 days now that I've been waiting.

One forum post, one email, one follow up email a week later. I know I haven't done anything wrong, but I have a nagging feeling that well... nagging might work?! :o
Sorry to jump on your post. Am sure admin would get around to you when he can. On a side note.... Nagging or implying that you should isn't going to do you any favours.....

Hope you get your response soon x

Re: Hello admin, is the loan service down?

Posted: Mon Jul 22, 2013 10:46 am
by admin
Hi, loan service is offline for UK bank members mainly. As the form currently doesnt separate payoneer/uk prepaid members from the UK bank members the whole form was turned off.

Will have a search for emails now.

Thanks