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Can a member of admin please help re:Aw
Posted: Wed Feb 06, 2013 9:01 am
by AmberJaynexxx
Hi, please can you help me? I've not been paid nor recieved e-mail notification for hrs worked on Sat 2nd Feb. I'vesent three messages to the gp manager and I've yet to recieve a reply
. I'm not sure who else I can contact. My profile username is SlutNextDoor. Please help me as i'm reluctant to get back on cam as i'm not sure if theres a problem with the payment scheme. Best regards Amber.
Re: Can a member of admin please help re:Aw
Posted: Wed Feb 06, 2013 9:12 am
by admin
Hi, checking now, will get back to you in a moment.
Thanks
Re: Can a member of admin please help re:Aw
Posted: Wed Feb 06, 2013 9:14 am
by AmberJaynexxx
Thank you for such a swift reply
hopefully the matter will be resolved shortly.
Re: Can a member of admin please help re:Aw
Posted: Wed Feb 06, 2013 9:16 am
by admin
Hi, funds sent. There was a small username error which meant the funds just sat in the system pending.
Added an extra $5 to the load for a free instant load.
Thanks
Re: Can a member of admin please help re:Aw
Posted: Wed Feb 06, 2013 9:19 am
by AmberJaynexxx
Thank you kindly
Is there a problem with mechanging my username via the registration settings? Do you need to be notified before a name change?
Re: Can a member of admin please help re:Aw
Posted: Wed Feb 06, 2013 9:28 am
by admin
Hi, the issue above wasnt related to a name change, it came about from the 3 capital letters in the username, Adultwork have 3 capital letters for the username but the pay system has only 1 for the first letter, to the system it was then two different usernames. I have changed the setting to not recognize upper and lower cases to fix the problem. Not sure how it managed to be turned on for the account, slip of a finger maybe.
When changing username we can normally tell who the member is as we will do a check on the registered email address for the account, if the email address has also been changed from the original we normally pm the member on Adultwork, its always best to drop us an email with the old and new username though so no delays occur.
Thanks
Re: Can a member of admin please help re:Aw
Posted: Wed Feb 06, 2013 2:23 pm
by AmberJaynexxx
Thank you. I was a little concerned, as I'm wanting to change my username back today x
Re: Can a member of admin please help re:Aw
Posted: Wed Feb 06, 2013 6:05 pm
by admin
Hi, no worries. If we cant match the username up we will email you.
Thanks